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Version 1.0Effective September 7, 2026Canonical text (.md)
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  1. 1. The Agreement
  2. 2. The Service
  3. 3. Accounts
  4. 4. Customer Data
  5. 5. Acceptable Use
  6. 6. Connected Services
  7. 7. AI Features
  8. 8. Privacy and Security
  9. 9. Confidentiality
  10. 10. Fees and Payment
  11. 11. Term, Renewal and Termination
  12. 12. Intellectual Property and Feedback
  13. 13. Warranties
  14. 14. Disclaimers
  15. 15. Limitation of Liability
  16. 16. Indemnification
  17. 17. Publicity
  18. 18. Governing Law and Disputes
  19. 19. General
  20. 20. Definitions
  21. Contact

Bucketize Terms of Service

Version 1.0 · Effective September 7, 2026

These Terms of Service (the "Terms") are a contract between the customer identified in an Order Form or, if there is no Order Form, the organization on whose behalf an account is created ("Customer", "you") and Lilac Impact Ventures LLC, a Delaware limited liability company doing business as Bucketize ("Bucketize", "we"). They govern your use of the Bucketize budget-planning service at bucketize.org and any related software, integrations and support (the "Service").

In short (this summary is not part of the contract): You own your data. We don't sell it, and we don't use it to train AI models — ours or anyone else's. Our AI features are a decision aid, not a decision maker, and you keep a human in the loop for anything that affects a real person. We keep the product working for the term you paid for, we tell you before we change subprocessors, and you can export everything and leave at any time. Disputes go to Delaware courts, not arbitration.

1. The Agreement#

1.1 Acceptance. You accept these Terms by signing an Order Form that references them, by creating an account, by clicking to accept them, or by using the Service. If you accept on behalf of an organization, you represent that you have authority to bind it.

1.2 Order Forms. Paid subscriptions are documented in an ordering document signed or accepted by both parties (an "Order Form"). An Order Form may specify plan, fees, term, seat counts, modules, and any negotiated variations. Each Order Form incorporates these Terms.

1.3 Precedence. If an Order Form expressly conflicts with these Terms, the Order Form controls for that order only. The Data Processing Addendum (§8.2) controls over these Terms on matters of personal-data protection. Terms printed on your purchase order or vendor-onboarding paperwork do not bind us unless we sign them.

1.4 Changes to these Terms. We may update these Terms. We will post the new version at bucketize.org/terms with a new effective date and, for material changes, notify organization administrators by email at least 30 days before the change takes effect. For a paid subscription, material changes that reduce your rights apply at your next renewal unless required by law or needed to address a security or legal risk. Continuing to use the Service after a change takes effect means you accept it.

2. The Service#

2.1 Access. During the Subscription Term, we grant you a non-exclusive, non-transferable right to access and use the Service for your internal business purposes, subject to these Terms and any usage limits in your Order Form.

2.2 Plans. We offer a free plan and paid subscriptions. The free plan is provided for evaluation and light use; we may change its features, limits and availability on notice. Paid subscriptions include the modules and seat counts stated in the Order Form.

2.3 Support. We provide email support at team@bucketize.org during our business hours and product documentation at bucketize.org/guide. Support commitments beyond that (response times, named contacts, onboarding services) are as stated in your Order Form.

2.4 Updates. We continuously improve the Service and may add, modify or remove features. During a paid Subscription Term we will not materially reduce the core functionality you subscribed to (§13.2). Features marked as beta, preview, early access or similar ("Beta Features") may be changed or withdrawn at any time, are provided as-is, and are excluded from the warranties in §13.

2.5 Authorized Users. You may allow your employees, contractors and advisors to use the Service under your account ("Authorized Users"). You are responsible for their acts and omissions as if they were your own, for keeping their access current, and for removing users who should no longer have it. You may also invite people outside your organization to a limited role (for example, to approve a request or own a delegated branch); they are Authorized Users for the purposes of these Terms.

3. Accounts#

3.1 Registration. You must provide accurate account information and keep it current. Each Authorized User must use their own credentials; shared logins are not permitted.

3.2 Security of credentials. You are responsible for safeguarding credentials and for all activity under your account. Tell us promptly at security@bucketize.org if you believe an account has been compromised.

3.3 Administrators. The Service lets designated administrators ("Administrators") manage users, roles, integrations, module access and data for your organization. We act on Administrator instructions and treat them as your instructions.

3.4 Single sign-on. If you connect an identity provider, you are responsible for the provider's configuration, for who it provisions, and for deprovisioning users through it. We will honor deprovisioning signals your provider sends us.

3.5 Individual users. If you are a person using the Service under an organization's account, this section is for you. Your access flows from that organization: its Administrators decide what you can see and do, can remove your access, and control the Customer Data you work with, including anything you enter. By using the Service you personally agree to follow §5 (Acceptable Use) and §7.6 (AI restrictions). The organization, not you, is the customer under these Terms; our total liability to you as an individual is limited to US$100. If you are an Administrator or owner of a free-plan organization, you are also responsible for that organization's obligations under these Terms.

4. Customer Data#

4.1 Ownership. Everything you and your Authorized Users submit to or generate in the Service — budget structures, amounts, forecasts, invoices, headcount and compensation plans, contracts, notes, uploads, and the outputs the Service produces from them — is "Customer Data". As between you and us, you own Customer Data.

4.2 Our license. You grant us a non-exclusive, worldwide, royalty-free license to host, copy, process, transmit and display Customer Data solely to provide, secure, support and maintain the Service, to comply with law, and as you otherwise instruct. We will not use Customer Data for any other purpose.

4.3 No sale; no advertising. We do not sell Customer Data, share it for cross-context behavioral advertising, or use it to build profiles for advertising.

4.4 No AI training. We do not use Customer Data to train, fine-tune, or otherwise improve any machine-learning or AI model, and we contractually require the model providers we use to do the same. See §7 for the full AI commitments.

4.5 Usage Data. We collect technical and operational data about how the Service is used (feature usage, performance metrics, error reports, aggregate counts) ("Usage Data"). We may use Usage Data to operate, secure, support and improve the Service and to produce aggregated statistics, provided that Usage Data we use for those purposes does not include the contents of Customer Data, does not identify you or any individual, and is not disclosed in a form that could reasonably be used to identify you or any individual. We will not attempt to re-identify aggregated or de-identified data, and we will not publish or share outside Bucketize any aggregate statistic derived from fewer than ten organizations. If we ever offer a benchmarking product built on aggregated Customer Data (as distinct from Usage Data), participation will be opt-in by written agreement.

4.6 Your responsibilities for Customer Data. You are responsible for the accuracy, quality and legality of Customer Data and for the means by which you acquired it. In particular:

  • (a) Employee and candidate data. The Service can hold information about your employees, contractors and planned hires, including titles, compensation, benefits and payroll figures, and it can import that data from HR, payroll and applicant-tracking systems you connect. You represent that you have the right to collect and process that information for workforce planning, that you have given any notices and obtained any consents that apply to you as an employer, and that you will use the Service's role and access controls to limit who in your organization can see it.
  • (b) Vendor and counterparty data. You represent that you may lawfully upload the invoices, contracts and vendor records you place in the Service.
  • (c) Notices to individuals. People whose information appears in your workspace (employees, candidates, vendor contacts) generally have no direct relationship with us. You are responsible for any notice they are owed, and we will refer their requests to you as described in the Data Processing Addendum.

4.7 Prohibited Data. Do not submit to the Service, other than in fields we specifically provide for it: Social Security numbers or other government identification numbers; bank account, card or other payment-instrument numbers; protected health information; biometric identifiers; precise geolocation; information about individuals under 16; passwords, API keys or other credentials for systems other than the integrations the Service supports; or any data whose processing would subject us to sector-specific regulation (for example HIPAA, PCI DSS, GLBA as a financial institution, or ITAR). The Service is not designed for that data, and we are not responsible for it if you submit it anyway.

4.8 Export. You can export your data from the Service at any time using the built-in export features. On request, we will also provide a machine-readable export of your organization's Customer Data as described in §11.5.

5. Acceptable Use#

You will not, and will not permit anyone to:

  • (a) use the Service in violation of law or these Terms, or to infringe or misappropriate anyone's rights;
  • (b) sell, resell, rent, lease, sublicense or provide the Service to third parties as a service bureau, except that you may use it to manage budgets you administer for affiliates or clients if your Order Form allows it;
  • (c) copy, modify, translate, reverse engineer, decompile or create derivative works of the Service, or attempt to extract its source code, models or prompts, except as law expressly permits;
  • (d) access the Service to build a competing product or to benchmark it for publication;
  • (e) probe, scan or test the vulnerability of the Service or circumvent any security or access control, other than under a written coordinated-disclosure or penetration-testing arrangement with us (report vulnerabilities to security@bucketize.org);
  • (f) send unsolicited messages, upload malicious code, or use the Service to store or transmit content that is unlawful, defamatory or infringing;
  • (g) use automated means to access the Service other than through interfaces we provide for that purpose, or place unreasonable load on it;
  • (h) share credentials or allow use by anyone other than an Authorized User;
  • (i) use AI Features in the ways prohibited by §7.6; or
  • (j) misrepresent your identity or affiliation.

We may investigate suspected violations and suspend access as described in §11.4.

6. Connected Services#

6.1 Your integrations. The Service can connect to third-party systems you use, such as accounts-payable, ERP, HRIS/payroll, applicant-tracking, contract-management and identity providers ("Connected Services"). When you connect one, you authorize us to access it on your behalf using the credentials or tokens you provide, to retrieve the data the integration describes, and to store what is needed to keep the connection working. We encrypt stored integration credentials at rest.

6.2 Your responsibility. You are responsible for having the right to connect each Connected Service and to give us the data it exposes, for complying with that provider's terms, and for the accuracy of data that flows from it. Connected Services are governed by their own terms; we do not control them and are not responsible for their availability, accuracy, security or changes. You can disconnect a Connected Service at any time, which revokes our access; data already imported remains in your workspace until you delete it.

6.3 Read-only by default. Our integrations read data into the Service. Unless a feature says otherwise, we do not write to or change records in a Connected Service.

7. AI Features#

7.1 What they are. Parts of the Service use large language models to help you analyze budgets, match invoices to budget lines, map uploaded spreadsheets and contracts into your plan, and answer questions about your data ("AI Features"). AI Features are enabled for new organizations by default and may be turned off for your organization by an Administrator. Features that let an AI assistant propose changes to your budget are off by default, and any proposal is applied only when a person with authority to make that change approves it.

7.2 Model providers. We use third-party model providers to run AI Features. As of the effective date those providers are Anthropic and OpenAI, under commercial terms that prohibit them from using your inputs and outputs to train their models. They are listed, with what each processes, on our subprocessor page at bucketize.org/subprocessors, and changing or adding a model provider is treated as a subprocessor change under the Data Processing Addendum, so you will be notified in advance. If your Order Form or organization settings provide for it, you may instead supply your own model-provider account for the AI assistant, in which case that provider's terms apply to those requests.

7.3 No training. Neither we nor our model providers use your inputs to AI Features, the outputs they generate, or any other Customer Data to train, fine-tune or improve any generalized AI or machine-learning model. We will not change this without your written agreement. This does not restrict non-training improvement: we may use Usage Data and our own evaluation datasets, which contain no Customer Data, to operate, monitor, debug and improve AI Features.

7.4 Provider retention. Our model providers may retain requests for a limited period, currently up to 30 days, solely to detect abuse and enforce their policies, after which they are deleted, and we will offer zero-retention processing where a provider makes it available to us. We describe the current arrangement for each provider on the subprocessor page and will update it if a provider's terms change.

7.5 Outputs. Outputs of AI Features are Customer Data and, as between you and us, belong to you; we assign to you any rights we may have in them. Because AI models are probabilistic, outputs may be inaccurate, incomplete, out of date or inconsistent, may not be unique to you, and may resemble outputs produced for other customers. AI outputs are not financial, accounting, tax, legal or investment advice. You are responsible for reviewing outputs before relying on them, and you agree that budget changes proposed by AI Features take effect only when a person approves them.

7.6 Restrictions. You will not use AI Features:

  • (a) to make, or to substantially influence, a decision that produces legal or similarly significant effects on an individual — including hiring, compensation, promotion, discipline or termination — without meaningful human review of the output by a person with authority over that decision, and without providing any notice the individual is owed under applicable law;
  • (b) in a way that would be prohibited or classed as a prohibited or high-risk practice under applicable AI, employment or consumer-protection law;
  • (c) to attempt to extract our prompts, to bypass safety or access controls, or to submit inputs designed to cause the model to act outside the Service; or
  • (d) to represent AI output as human-authored work product to a third party without disclosure where the law requires it.

7.7 Your compliance. You are responsible for compliance with employment, anti-discrimination and automated-decision laws that apply to how you use workforce-planning outputs. The Service's headcount and compensation features are planning tools; they do not screen, rank, select or evaluate individuals, and we do not warrant that any output is free of bias or suitable for a particular employment decision.

7.8 Bring your own model key. Where the Service allows it, an Administrator may configure the AI assistant to use your organization's own account with a supported model provider. In that mode, requests from your organization are made under your contract with that provider, and that provider's data-handling terms — not §7.2 to §7.4 — govern those requests; we are not responsible for the provider relationship you control. Your provider key is your Confidential Information: we store it encrypted, use it only server-side to make requests on your behalf, never return it through any user-facing interface, and delete it when you remove it or your organization is deleted.

8. Privacy and Security#

8.1 Privacy Policy. Our Privacy Policy at bucketize.org/privacy explains how we handle personal data about account holders, website visitors and the other people we deal with directly. It does not govern Customer Data; §8.2 does.

8.2 Data Processing Addendum. Our Data Processing Addendum at bucketize.org/dpa ("DPA") forms part of these Terms and applies automatically to personal data within Customer Data, with you as the controller (or business) and us as the processor (or service provider). If your procurement process requires a countersigned copy, we will sign the standard DPA on request.

8.3 Our security commitments. We maintain administrative, technical and physical safeguards appropriate to the sensitivity of Customer Data, including: encryption of data in transit and at rest; per-organization isolation enforced by database row-level security on every table; role-based access controls and per-branch delegation; encryption of stored integration credentials; a tamper-evident audit log of budget changes; regular automated authorization testing; and backups. The DPA describes these measures in more detail. Our current security posture is published at bucketize.org/security, and we will not make a claim there that is not true of the running Service.

8.4 Security incidents. If we confirm a breach of security leading to unauthorized access to Customer Data, we will notify your Administrators without undue delay and within the period stated in the DPA, and will give you the information you reasonably need to meet your own notification obligations.

8.5 Your security responsibilities. You are responsible for configuring roles, module access and delegation appropriately for your organization, for your users' devices and networks, and for the security of any Connected Service.

9. Confidentiality#

9.1 Definition. "Confidential Information" means non-public information disclosed by one party to the other under these Terms that is marked confidential or that a reasonable person would understand to be confidential. Customer Data is your Confidential Information. The Service's non-public features, pricing and security details are ours.

9.2 Obligations. The receiving party will use the disclosing party's Confidential Information only to perform under these Terms, will protect it with at least reasonable care, and will disclose it only to its employees, contractors and advisors who need to know it and are bound by obligations at least as protective.

9.3 Exclusions. Confidential Information does not include information that is or becomes public through no fault of the receiving party, was known to the receiving party without restriction before disclosure, is independently developed without use of the disclosing party's information, or is rightfully received from a third party without restriction.

9.4 Compelled disclosure. The receiving party may disclose Confidential Information to the extent required by law or court order, provided it gives prompt notice (where legally permitted) and reasonable assistance so the disclosing party can seek protection.

9.5 Duration. These obligations last for the term of the Agreement and five years afterwards, except that obligations for Customer Data and trade secrets continue for as long as the information remains confidential.

10. Fees and Payment#

10.1 Fees. You will pay the fees in your Order Form. Unless the Order Form says otherwise, fees are invoiced annually in advance, are due 30 days from the invoice date, and are in U.S. dollars.

10.2 Late payment. Overdue amounts may accrue interest at 1% per month or the highest rate permitted by law, whichever is less. If an invoice is more than 30 days overdue after we give notice, we may suspend the Service until it is paid.

10.3 Taxes. Fees exclude sales, use, VAT, GST and similar taxes. You are responsible for those taxes, other than taxes on our income. If you are required to withhold taxes, you will gross up so that we receive the full amount invoiced.

10.4 Price changes. We may change fees for a renewal term by giving notice at least 30 days before the renewal date. If you do not accept the new fees, you may decline to renew.

10.5 No refunds. Except as expressly stated in these Terms (§11.3, §13.3, §16.4), fees are non-refundable.

10.6 Free plan. No fees are charged for the free plan.

11. Term, Renewal and Termination#

11.1 Term. These Terms begin when you first accept them and continue until all Order Forms have expired or terminated and you have stopped using the Service. Each Order Form's subscription period (the "Subscription Term") is stated in that Order Form.

11.2 Renewal. Unless the Order Form says otherwise, a paid subscription renews automatically for successive periods equal to the initial Subscription Term unless either party gives written notice of non-renewal at least 30 days before the renewal date. Free-plan use continues until either party ends it.

11.3 Termination for cause. Either party may terminate the Agreement or an affected Order Form if the other party materially breaches it and does not cure the breach within 30 days of written notice, or immediately if the other party becomes insolvent or ceases business. If you terminate for our uncured breach, we will refund any prepaid fees for the remainder of the Subscription Term.

11.4 Suspension. We may suspend access to all or part of the Service, with as much notice as is practical, if we reasonably believe that continued access would create a security risk, violate law, or breach §4.7, §5 or §7.6, or if fees are overdue under §10.2. We will limit suspension to what is needed to address the issue and restore access when it is resolved.

11.5 Effect of termination. When the Agreement or an Order Form ends:

  • (a) Export window. For 30 days you may continue to export Customer Data using the Service's export features, and on written request during that period we will provide a machine-readable export (JSON) of your organization's Customer Data at no charge.
  • (b) Deletion. We will delete Customer Data from our production systems within 60 days after the export window ends, and copies in backups will be overwritten in the ordinary course within 90 days after that. We may retain (i) the tamper-evident audit-log records described in the DPA, in a form isolated from active processing, to preserve the integrity of the log; (ii) records we must keep to comply with law or resolve disputes; and (iii) Usage Data. Retained information remains subject to §9.
  • (c) Free plan. For free-plan organizations, the same windows run from the date you delete your organization or ask us to, or from 12 months of inactivity after notice to your Administrators.

11.6 Survival. Sections 4.1, 4.3, 4.4, 4.5, 7.3, 9, 10 (for amounts owed), 11.5, 12, 14, 15, 16, 18, 19 and 20 survive termination.

12. Intellectual Property and Feedback#

12.1 Our rights. The Service, its software, design, documentation and all improvements are owned by us and our licensors. Except for the rights expressly granted in these Terms, we reserve all rights. Nothing in these Terms transfers ownership of the Service to you or of Customer Data to us.

12.2 Feedback. If you give us suggestions, feature requests or other feedback about the Service, we may use it without restriction or obligation to you. Feedback never includes Customer Data.

13. Warranties#

13.1 Mutual. Each party warrants that it has the authority to enter into these Terms and that doing so does not conflict with any other agreement it has.

13.2 By us. We warrant that, during a paid Subscription Term, (a) the Service will perform materially in accordance with its documentation, and (b) we will not materially reduce the core functionality of the modules you subscribed to. This warranty does not apply to Beta Features, to the free plan, to Connected Services, to AI outputs (§7.5), or to problems caused by your misuse or by Customer Data.

13.3 Remedy. If the Service does not conform to §13.2, tell us in writing within 30 days of discovering the problem. We will use commercially reasonable efforts to correct it. If we cannot within 30 days of your notice, you may terminate the affected Order Form and we will refund prepaid fees for the remainder of the Subscription Term. This is your exclusive remedy for breach of §13.2.

13.4 By you. You warrant that Customer Data and your use of the Service comply with §4.6, §4.7, §5 and §7.6 and with applicable law.

14. Disclaimers#

EXCEPT AS EXPRESSLY STATED IN §13, THE SERVICE, AI FEATURES, BETA FEATURES, CONNECTED SERVICES AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE". WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE. THE SERVICE IS A PLANNING TOOL. IT DOES NOT PROVIDE ACCOUNTING, TAX, AUDIT, LEGAL, INVESTMENT OR EMPLOYMENT ADVICE, AND YOU ARE RESPONSIBLE FOR THE DECISIONS YOU MAKE USING IT. SOME JURISDICTIONS DO NOT ALLOW THESE DISCLAIMERS, IN WHICH CASE THEY APPLY TO THE FULLEST EXTENT PERMITTED.

15. Limitation of Liability#

15.1 Cap. EXCEPT FOR EXCLUDED CLAIMS, EACH PARTY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE FEES PAID OR PAYABLE BY YOU TO US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) US$100.

15.2 Excluded damages. EXCEPT FOR EXCLUDED CLAIMS, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL OR DATA (OTHER THAN THE COST OF RESTORING CUSTOMER DATA FROM AN EXPORT OR BACKUP), EVEN IF ADVISED OF THEIR POSSIBILITY.

15.3 Excluded Claims. "Excluded Claims" means (a) a party's indemnification obligations under §16, (b) a party's breach of §9 (Confidentiality) other than through a security incident that is not the result of that party's gross negligence, (c) your breach of §4.7, §5 or §7.6 or your payment obligations, and (d) a party's fraud, gross negligence or willful misconduct. Liability for Excluded Claims under clause (b) is limited to three times the cap in §15.1.

15.4 Basis of the bargain. These limits apply regardless of the theory of liability and even if a remedy fails of its essential purpose. They reflect the allocation of risk on which the fees are based.

16. Indemnification#

16.1 By us. We will defend you against any third-party claim alleging that the Service, used as permitted by these Terms, infringes or misappropriates that third party's patent, copyright, trademark or trade secret, and will pay damages and costs finally awarded or agreed in settlement. This does not apply to claims arising from Customer Data, Connected Services, Beta Features, your modifications or combinations, or use after we told you to stop.

16.2 By you. You will defend us against any third-party claim arising from Customer Data (including any claim by an employee, candidate or other individual whose information you placed in the Service), from your use of the Service in breach of §4.6, §4.7, §5 or §7.6, or from your violation of employment, privacy or other applicable law, and will pay damages and costs finally awarded or agreed in settlement.

16.3 Procedure. The indemnified party must promptly notify the indemnifying party of the claim (delay only matters if it prejudices the defense), give the indemnifying party sole control of the defense and settlement, and provide reasonable cooperation at the indemnifying party's expense. The indemnifying party may not settle a claim in a way that imposes obligations on the indemnified party without its consent, not to be unreasonably withheld.

16.4 Our options. If the Service is, or we believe it may be, subject to an infringement claim, we may modify it so it is non-infringing, obtain a license, or, if neither is commercially reasonable, terminate the affected Order Form and refund prepaid fees for the remainder of the Subscription Term.

16.5 Exclusive remedy. This §16 states each party's sole liability and the other party's exclusive remedy for third-party infringement and similar claims.

17. Publicity#

We may identify you as a customer by name and logo in customer lists on our website and in sales materials. We will not describe your use of the Service or quote you without your consent. You may opt out at any time by emailing team@bucketize.org, and we will remove your name and logo within 30 days.

18. Governing Law and Disputes#

18.1 Law. These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18.2 Courts. Any dispute arising out of or relating to these Terms will be brought exclusively in the state or federal courts located in New Castle County, Delaware, and each party consents to their jurisdiction. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or Confidential Information.

18.3 Jury and class waivers. TO THE EXTENT PERMITTED BY LAW, EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL AND AGREES THAT CLAIMS WILL BE BROUGHT ONLY IN ITS OWN CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING.

18.4 Talk first. Before filing a claim, the parties will try to resolve the dispute through good-faith discussions between people with authority to settle it, for at least 30 days after one party notifies the other of the dispute. This does not delay a request for injunctive relief.

19. General#

19.1 Notices. Notices to us must be sent by email to legal@bucketize.org, or by mail to the address on our website, and are effective on receipt. Notices to you may be sent to the email addresses of your Administrators or to the address in your Order Form and are effective when sent, or when posted in the Service for non-material operational notices.

19.2 Assignment. Neither party may assign these Terms without the other's consent, except that either party may assign them without consent to an affiliate or to a successor in a merger, acquisition or sale of substantially all of its assets, on notice to the other party. Any other attempted assignment is void.

19.3 Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, governmental action, internet or utility failures, or failures of third-party hosting or model providers, provided it uses reasonable efforts to mitigate.

19.4 Export and sanctions. Each party will comply with applicable export-control and sanctions laws. You represent that you and your Authorized Users are not located in, or nationals of, a country subject to comprehensive U.S. sanctions and are not on a U.S. government restricted-party list.

19.5 U.S. government users. The Service is commercial computer software and documentation. If you are a U.S. government entity, your rights are limited to those granted to all other customers under these Terms.

19.6 Independent contractors; no third-party beneficiaries. The parties are independent contractors. There are no third-party beneficiaries of these Terms; in particular, Authorized Users and the individuals described in §4.6 have no rights under them.

19.7 Entire agreement; severability; waiver. These Terms, the DPA, the Privacy Policy as it applies to you, and any Order Forms are the entire agreement between the parties about the Service and supersede all prior and contemporaneous agreements and communications on the subject. If any provision is held unenforceable, it will be enforced to the maximum extent permissible and the remainder will remain in effect. A waiver must be in writing and applies only to the instance it describes.

19.8 Interpretation. Headings are for convenience. "Including" means "including without limitation". The word "days" means calendar days unless stated otherwise. No rule of construction against the drafter applies.

20. Definitions#

  • "Administrators" — §3.3.
  • "Agreement" — these Terms, the DPA and all Order Forms together.
  • "AI Features" — §7.1.
  • "Authorized Users" — §2.5.
  • "Beta Features" — §2.4.
  • "Confidential Information" — §9.1.
  • "Connected Services" — §6.1.
  • "Customer Data" — §4.1.
  • "DPA" — §8.2.
  • "Excluded Claims" — §15.3.
  • "Order Form" — §1.2.
  • "Service" — the preamble.
  • "Subscription Term" — §11.1.
  • "Usage Data" — §4.5.

Contact#

Lilac Impact Ventures LLC (d/b/a Bucketize) · legal@bucketize.org · security@bucketize.org · bucketize.org

Change log — v1.0 (2026-09-07): first published version.